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Mount Kigali University

Kigali Campus ICT Helpdesk

Help Desk / Self-Service Portal

Mount Kigali University
Directorate of ICT & Academic AffairsAY 2026/2027

Institutional Student Services, Digital Portals & Instructional Directory

A centralized, verified directory of academic systems, procedural IT guides, e-learning platforms, and accredited tuition payment channels for Mount Kigali University students.

Direct Academic & Administrative Services

Core Student Portals
Virtual Learning

ODeL E-Learning (Moodle)

Access lecture materials, module notes, submit assignments, and virtual classes.

Launch Moodle
Academic Registry

Student Information System (MIS)

Semester unit registration, fee clearance verification, and exam card printing.

Launch Student MIS

Official University Notice Board & Circulars

Examinations Pinned

Release of Draft Examination Timetable — Semester 2, 2025/2026

The provisional draft examination timetable for Semester 2 has been released. Students must inspect their enrolled courses and report scheduling clashes before Friday, 5:00 PM.

Office of the Academic RegistrarRead
Finance & Fees Pinned

Tuition Fee Settlement & Exam Clearance Deadline

All undergraduate and postgraduate students are reminded to finalize fee payments through accredited banking channels before the clearance deadline.

Finance & Student AccountsRead
Academicnormal

ODeL E-Learning (Moodle) Scheduled Cloud Maintenance

The virtual learning environment will undergo scheduled maintenance this Saturday between 11:00 PM and 3:00 AM CAT.

Directorate of ODeL & Virtual LearningRead

Featured Instructional Walkthroughs & Documentation

Verified Procedures
Essential Service
2 min guide
Official Guide

Office 365 Password Reset & Outlook Login

Procedural guide to verifying your student registration number, receiving SMS OTP verification, and signing into Microsoft 365 Outlook.

Procedural Summary:
1.Enter your Registration Number and Last Name in the Password Reset tab.
2.Receive your 6-digit OTP code via SMS and enter it before expiry.
Core Academic
3 min guide
Official Guide

Accessing MKUR E-Learning / Moodle Platform

Instructions on logging into Moodle LMS, verifying semester module enrollments, attending virtual lectures, and submitting course assignments.

Procedural Summary:
1.Open your browser and navigate to https://elearning.mkur.ac.rw.
2.Sign in using your Office 365 student email address or registration number.
Open E-Learning Moodle
Registry & Exams
3 min guide
Official Guide

Student MIS Portal: Unit Registration & Exam Cards

Procedural steps to register semester units, verify fee clearance statements, generate stamped examination cards, and inspect transcripts.

Procedural Summary:
1.Visit the MKUR Student Information System at https://portal.mkur.ac.rw.
2.Sign in with your Reg Number and MIS password.
Open Student MIS

Institutional Web Portals & Online Systems

Official University Links
OperationalEssential System
Academic Information System

Student Management Information System (MIS)

Official student record system for semester course unit registration, tuition fee balance clearance, examination card generation, and academic transcript requests.

Launch Service
OperationalCore Academic
Virtual Learning Environment

ODeL E-Learning Platform (Moodle)

Distance and e-learning portal providing modular course syllabi, digitized lecture materials, academic discussion forums, and automated assignment submission.

Launch Service
OperationalIdentity & Mail
Cloud Services & Identity

Microsoft 365 Student Email & Collaboration

Official student email inbox (Outlook), 1TB OneDrive cloud storage, Microsoft Teams virtual lecture spaces, and web productivity applications.

Launch Service
24/7 AccessLibrary & Research
Research & Library Services

MKUR Digital Library & Institutional Repository

Institutional repository granting research access to international peer-reviewed journals, indexed e-books, past examination papers, and academic theses.

Launch Service
OperationalAdmissions & Intake
Admissions Directorate

Online Application & Admissions Portal

Official admissions management portal for undergraduate, postgraduate, and diploma program applications, prospectus downloads, and status tracking.

Launch Service
OperationalOfficial Website
Institutional Portal

Mount Kigali University Official Website

Primary institutional portal publishing gazetted academic calendars, governance charters, tuition fee schedules, graduation notices, and university news.

Launch Service

Official Tuition & Fee Settlement ChannelsVerified

Authorized banking channels. Always state your Student Registration Number on payment deposits.

Bank of Kigali (BK)RWF & USD Accounts

Account Name: Mount Kigali University

00040-0696236-81

Kigali Main Branch

Authorized commercial banking account. Students must specify their Student Registration Number on deposit slips or agent receipts.

Equity Bank RwandaRWF Account

Account Name: Mount Kigali University

4002200277334

Grand Pension Plaza Branch

Authorized commercial banking account. Always include your Student Registration Number on payment deposits or bank app transfers.

Urubuto Pay (MoMo & Electronic Banking)USSD Code *775#

Account Name: Mount Kigali University (MKU)

*775# or *182#

USSD: Dial *775# or *182# | Web Portal: urubuto.rw

Automated electronic tuition clearance. Follow on-screen prompts, enter your Student Registration Number, and select tuition fee category.